Business & IP Centre NorthamptonshireJan 13, 20233 min readThe 5 Phases of a Customer Journey- How to Attract and Retain a CustomerA customer journey is something that we have all been on and will have all experienced as purchasers. It is something, however, which is...
Business & IP Centre NorthamptonshireMay 24, 20215 min readTouching Up Your Customer TouchpointsA Customer Touchpoint is generally considered to be any interaction point between your customer and your brand/service.